Ensure you are using the primary email address (the email you gave during signup).A confirmation prompt will appear, notifying you of the successful update.Īwesome! You can now try logging in using your new password!.Once you confirm your password, click the Reset Password button.Click the password reset link in the email, then enter your email address and new password.A 'Success' message will display, then you will receive an email from with a link and instructions on how to reset your password.Enter the primary email address for your billing account and click Request Reset.If you have forgotten your Customer Portal login password: Log in with your primary email address and Customer Portal password.Here are the steps outlined in the video above. We created a video tutorial to guide you in logging into your Customer Portal and accessing the cPanel through your portal. More information about HostGator's new Single Sign-On option can be found in the following article: Single Sign-On will allow you to review your invoices and navigate through both your cPanel and Billing area with ease, just by logging in at. This article discusses the following topics: While your cPanel and billing area are still accessible individually through their own unique credentials, HostGator has now introduced Single Sign-On. For security reasons, the login information for the billing area is different from your hosting control panel. Also since there is an unlimited total number of transfers, you can utilize up to 100 Manual Transfers.įor more information please see our Transfers Support Article, contact our transfers department at or call 866.96.When you originally signed up for your account, you received a Welcome Email containing your Customer Portal login and cPanel login information. Another example: A Pro Dedicated server includes unlimited cPanel to cPanel transfers, this means you can have 150 sites (or even more) moved. Out of this 30, you can have 20 cPanel to cPanel transfers and 10 Manual Transfers, or any combination of the two that totals 30 or less websites. Please note that this does require that your old host's cPanel backup generator to be active.Ī few examples: An Aluminium Reseller account includes up to 30 free transfers. This will also include your emails and email accounts. 1While we can do unlimited cPanel to cPanel transfers for you, depending on your account, you will have a limited number of Manual Transfers.ĢFull cPanel transfers include all domains, Addon Domains, Subdomains, and cPanel settings.
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March 2023
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